/PRZWT/ Recently, the "2025 CCTV Finance and Economy Strong Country Annual Gala" was held in Beijing. The event focused on the "five major financial undertakings", concentrating on major strategic directions such as deepening financial system reform and promoting high-level financial opening-up. 17 "2025 CCTV Finance and Economy Strong Country Annual Cases" were announced at the event, and the "2025 CCTV Finance and Economy Strong Country Development Report" was released, showcasing innovative practices in financial services for the real economy and high-quality development. Among them, the "Small and Dispersed Project Risk Management" project created by Ping An Property Insurance successfully entered the "Digital Finance" annual case. This was achieved through the innovative "AI + Work Safety Liability Insurance + Multi-party Collaboration" model.
Xu Hua, the assistant general manager of Ping An Property Insurance, stated that the small-scale and scattered project model is a typical case of the insurance industry's transformation from "equal risk management" to "risk reduction service". This model profoundly interprets the core essence of digital finance, promoting the large-scale and regular application of emerging technologies such as AI and big data, and also enabling the insurance industry to deeply integrate into urban grassroots governance, making positive contributions to the safety of people's lives and property and social stability.
In the puzzle of urban construction, various small-scale construction projects that do not require administrative approval in accordance with the law are like scattered "small pieces", collectively referred to as "small-scale scattered projects". These seemingly insignificant projects, although small in scale and low in investment, are prone to accidents due to their characteristics such as "large number, small project volume, short construction period, scattered personnel teams, and difficult supervision". Nearly 70% of construction-related production safety accidents occur in projects below the limit. How to build a "safety protection net" for small-scale scattered projects has become a common issue in many regions across the country.
In response to this challenge, Dongguan innovatively established a "insurance + service + technology" risk reduction service system. Under the guidance of the financial regulatory authorities of Dongguan and relevant departments such as the Municipal Housing and Urban-Rural Development Bureau, the Ping An Property Insurance Dongguan Branch, in collaboration with relevant units, established the Guangdong Bay Area Risk Reduction Collaborative Innovation Center, constructing a "one center, two transformations, three-level management" full-chain governance system, and pioneering a new path for the safety management of small and scattered projects.
In response to the safety challenges faced by projects below the limit, the center has proposed a systematic countermeasure based on AI three-level management: the first level uses specially optimized AI algorithms to achieve real-time alerts; the second level involves remote intervention or on-site handling by expert teams; and the third level combines offline inspections and risk maps to facilitate precise supervision.
Meanwhile, Ping An Property & Casualty Insurance takes technology as its core driving force, achieving two major breakthroughs in the regulatory model: First, it shifts from "passive response" to "precise prevention", launching an AI digital education system. After construction units purchase safety liability insurance, they can complete safety learning, testing, and material collection within 5 minutes by scanning a code. The AI in the background builds risk profiles to achieve precise prevention. Currently, the coverage rate of education reaches 92%. Second, it shifts from "mainly human defense" to "prioritizing technical prevention", establishing the first domestic risk monitoring and hazard disposal backend for small and scattered projects. Through AI camera equipment, 22 types of risks and hazards are dynamically monitored, achieving full life cycle management from "start-up training - process monitoring - hazard disposal - insurance guarantee".
As of now, the Collaborative Innovation Center for Risk Mitigation and AI in the Greater Bay Area has received a total of 8,245 AI early warning notifications, conducted 1,722 remote back-end interventions, dispatched experts for on-site handling 709 times, and carried out 172 rounds of grid-based supervision and coordination. The number of small and scattered project insurance compensation cases has decreased by 58% year-on-year, reducing direct economic losses by nearly 10 million yuan, achieving prevention of risks and potential problems at an early stage, detection in a timely manner, and handling at a small scale.
Currently, various risks in the economy and society are continuously increasing, and global issues such as climate change are becoming more prominent. The property insurance industry is transforming from "post-event claims settlement" to a full-process risk management model that includes "pre-event warning, in-event intervention, and post-event compensation". Deepening risk reduction management has become an inevitable path for the industry to implement the overall national security concept and serve the construction of China's modernization. Ping An Property Insurance continuously innovates products, enhances its professional service capabilities, and promotes the transformation of public safety governance models from post-event prevention to pre-event prevention through deepening cooperation with industry associations and academic institutions. In this way, it takes practical actions to contribute to maintaining national security and social stability and protecting people's lives and property safety.
In terms of risk education, Ping An Property Insurance relies on the risk reduction research and collaboration mechanism involving risk reduction production, learning, and research. It has jointly launched a series of popular science books with relevant industry associations, universities, and research institutions, such as "Guidelines for Key Urban Fire Safety and Fire Prevention" and "White Paper on Technology-Enabled Risk Reduction Services". It has also released "2025 China Family Risk White Paper", etc. Through multiple perspectives and aspects, it analyzes the causes of risks in areas such as natural disasters, home safety, and emerging risks, and combines domestic and foreign experiences as well as Ping An Property Insurance's practices to interpret prevention knowledge, continuously promoting the exploration and practice of risk reduction management.
In terms of technological empowerment, Ping An Property Insurance has independently developed the risk reduction intelligent service platform "Eagle Eye System", which not only enables integrated management of "pre-disaster warning, in-disaster response, and post-disaster assessment" for natural disasters, but also incorporates IoT technology and AI algorithms to achieve 7*24-hour monitoring and risk intervention for 17 types of safety scenarios such as dust explosions, electrical fires, water flooding, and water immersion. To serve the "Belt and Road" initiative, Ping An Property Insurance launched the overseas version of the Eagle Eye System (EagleX) this year. As the first global risk management platform of a domestic direct insurance company, this system initially launched three functions: Risk Map (Risk Vista), Disaster Warning (Cat Warning), and Satellite Monitoring (Satellite Monitor), aiming to provide customers with convenient risk reduction services throughout the entire process and in all scenarios.
In terms of public welfare practice, in order to further enhance rural road traffic safety and promote the construction of "four-good rural roads", Ping An Insurance launched the Ping An "Traffic Light" public welfare action project in April this year, focusing on the governance of high-risk rural road sections. By donating the construction of traffic facilities such as traffic lights, speed bumps, and guardrails, it widely carried out traffic safety education and actively explored new paradigms for traffic safety governance, truly safeguarding the safety of people's travel. As of November 2025, this project has covered 275 counties in 31 provinces and autonomous regions, completed the renovation of 1,404 high-risk road sections, and cumulatively donated 8,044 facilities. It has also carried out traffic safety knowledge popularization activities in 1000 villages, covering approximately 182,000 villagers. In addition, for car owners who have not had any claims for three consecutive years and have participated in the "Safe Driving Plan" of the Ping An Good Driver App, they will be automatically matched with the corresponding "Traffic Light" public welfare project. Eligible car owners can search for "Safe Driving" in the App to enter the activity page, receive exclusive public welfare medal certificates, and can enjoy priority services such as road rescue, claims "three exemptions", and other customized benefits, achieving a positive cycle of "safe driving - public welfare contribution - equity reward", and building a new model of "risk reduction + public welfare".
With the continuous advancement of technology and the increasing demand for risk management in society, risk reduction services will become an important driving force for the transformation and upgrading of the insurance industry. In the future, Ping An Property Insurance will continue to adhere to the leadership of Party building, continuously deepen the "insurance + technology + service" model, improve the risk reduction service system, and contribute more Ping An strength to building a resilient urban safety defense line and promoting the construction of a financial power country. (Ping An Property Insurance Hunan Branch)
