/PRZWT/ Facing the younger generation, who are increasingly becoming the main consumers, the existing pain points in the traditional family central air conditioning design process, such as abstract solutions, inefficient communication, and cumbersome adjustments, have become more prominent. To precisely respond to the new demands of the market for efficiency, personalization, and transparency, TCL family central air conditioning has innovatively launched an intelligent AI design selection tool. With its leading digital capabilities, it has completely restructured the consumption experience, transforming the complex customization process into an intuitive, immediate, and controllable interactive journey, truly achieving "clear at a glance, available immediately".
Define the new generation with AI technology and forge the high-end path of TCL Blue Wing air conditioner
The emergence of this innovative tool is rooted in the strong comprehensive strength and forward-looking strategy of TCL air conditioners. Since 2021, TCL air conditioners have upgraded their brand value proposition to smart health, and are committed to providing users with healthy and green air solutions through the power of AI technology. Under this leadership, TCL air conditioners' sales volume has increased from 10 million units to over 20 million units in the past five years. Their global sales have ranked among the top three!
In terms of production capacity and global layout, TCL Air Conditioning has established 12 major production bases in Zhongshan, Guangdong, Wuhan, Hubei, Jiujiang, Jiangxi, Guangzhou Nansha, Indonesia, Brazil and Argentina, with an annual production capacity exceeding 38 million units. Its exports rank among the top two in the industry, and its products are sold to over 160 countries and regions. In addition, TCL Air Conditioning has also built a vast service network covering the entire country, including 2 call centers and over 5,000 service providers.
For a long time, TCL air conditioners have been centered on users, constantly understanding their needs. With the "Small Blue Wing Smart Health Technology Engine" as the core, they have continuously evolved the core value proposition of smart health. By building a full-chain AI capability of "perception - cognition - decision - service", they have achieved the value of the air conditioner from perception to cognition, from "passive response" to "active service", from "single product" to "air conditioning ecosystem", and with this brand strategy, they aim to reinvent a new TCL air conditioner in the next five years.
Under the strategic guidance of the new generation of AI health air conditioners, TCL air conditioners have established six AI technologies - the Eye of Restful Sleep for sleep technology, the Eye of Comfort for comfort technology, AI Good Air, AI Purification, AI Voice, and AI Power Saving - to form the core defense. Driven by the core value proposition of smart health, they have developed AI sleep and AI comfort product series, and launched the high-end brand of Home Little Blue Wing Air Life Expert.
Relying on this profound technical accumulation and precise understanding of user needs, TCL air conditioners have extended their AI capabilities to the custom scenarios of home central air conditioning. Addressing the pain points of the traditional design process, they have developed an intelligent AI design selection tool, enabling the customization services of high-end air conditioners to enter a new era of efficient and transparent digitalization.
AI intelligent generation, providing a full-house solution within 3 minutes The system can, based on a 28 million unit housing database covering 95% of the residential buildings across the country, generate customized solutions including fresh air, purification, energy saving and other series through AI algorithms within 3 minutes, significantly improving the efficiency of solution output.
The solution is presented in a visual manner and supports real-time and flexible adjustments.
The tool automatically generates 2D, 3D and bird's-eye view renderings, visually presenting the equipment layout and pipeline direction. Users can adjust the equipment parameters and positions with one click, and the system will update the plan immediately, achieving an "as seen is as received" interactive design, thereby reducing communication costs.
Automatically generate detailed reports to facilitate efficient decision-making
After the plan is determined, the system automatically generates the equipment list, installation drawings and precise material usage list, and supports digital sharing, facilitating remote communication between users and designers, making the complex customization process transparent and stress-free.
While providing excellent products and design tools, TCL Air Conditioning is committed to establishing a closed-loop service guarantee system. Users who purchase the "Little Blue Wing" series of home central air conditioning systems can enjoy VIP service for the entire machine for 10 years (including free survey fees, free on-site service fees, free component fees, free labor fees, and free high-altitude operation fees, etc.), truly achieving "zero cost" and worry-free after-sales service.
As a global leader in the air conditioning industry, TCL Air Conditioning has always focused on meeting user needs and continuously uses technological innovation as the driving force, integrating AI proactive services and remote diagnosis technologies into the entire service chain: Through the IoT big data platform, it conducts real-time monitoring and deep learning of equipment operation data, establishes a health prediction model, and promotes the transformation of services from "passive repair" to "active prevention". Its independently developed IOT remote diagnosis platform integrates six core modules such as intelligent detection, energy efficiency assessment, and predictive maintenance, pioneering a new era of "prediction - prevention - precise response" in intelligent services.
Looking to the future, TCL Air Conditioning will continue to deepen the integration and innovation of AI technology with the Internet of Things platform. With more intelligent solutions and warmer service details, it will continuously provide global users with a reassuring, worry-free and comfortable smart living experience, allowing the value of technology to be truly reflected in every household.